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CBSHerald Live Audio Frequently Asked Questions:
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Question 1:
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My computer is asking me what program to use when opening the “Click here to listen live” link. What program can I use?
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Answer:
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The link opens a .m3u file, which tells your media player the location of the streaming audio in mp3 format. You can use almost any media player to open the file. Some popular (and free) choices are Windows Media Player, RealPlayer, Winamp, and VLC Media Player. You probably already have one or more media players installed on your computer.
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Question 2:
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When I clicked the link, my computer downloaded a file. What do I do now?
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Answer:
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You can use almost any media player to open the file. For additional information about media players, see the answer to question 1.
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Question 3:
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What if I am using a Tablet or smartphone?
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Answer:
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Applie iOS should be able to play the stream by default.
With Android you will need a to install a media player that can handle HTTP streaming. ServeStream is one that works for this. Both iOS and Android should be able to use the embedded player here. |
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Question 4:
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My media player stopped playing during the teaching.
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Answer:
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We may be experiencing technical difficulties. Usually, you can resume listening immediately by pressing the play button on your media player or by clicking the link on our website again. Occasionally, it may take a few minutes for the webcast to resume.
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Question 5:
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My media player says “cannot find the specified file” or “requested file not found”.
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Answer:
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You will see this message if you click the link at times when we are not streaming audio for you to listen to. Please make sure it is after 10:15 AM CST Sunday morning. If you see this message when you click the link after 10:15 AM CST on Sunday morning, please check CBSHerald’s Upcoming Events for changes to the fellowship schedule. Also, if you are using an m3u file previously downloaded to your computer to connect, please visit the CBSHerald website for the current link. If these suggestions do not help, contact us.
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Question 6:
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Do I need to have high-speed internet to listen?
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Answer:
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No, you can listen using a dial-up connection. If you have a dial-up connection and you are having trouble listening, please contact us to let us know.
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Question 7:
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What if I didn’t find my question here?
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Answer:
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Just ask! We are always glad to help. Contact us.
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God bless you!
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– CBSHerald Web Staff
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Click here to return to the Sunday Teachings.
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